Support Center
The latest blogs, press releases, news, and demos from TMG Industrial.
Shipping Small Items
Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days...
Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx....
Parts shipped from our dedicated parts store will be shipped via USPS, Canada Post, or FedEx. They should arrive in the same 7-10 days after leaving our warehouse. You will...
Tracking Orders
To track your order, simply click the link in your email or text message that was sent on the day your order shipped out...
To track your order, simply click the link in your email or text message that was...
To track your order, simply click the link in your email or text message that was sent on the day your order shipped out from our warehouse. Orders usually take 10-15...
Missing Parts
If you ordered your product directly from TMG Industrial and your item arrived missing some of the parts / pieces. Please call or email our customer...
If you ordered your product directly from TMG Industrial and your item arrived missing some of the parts...
If you ordered your product directly from TMG Industrial and your item arrived missing some of the parts / pieces. Please call or email our customer success team and we would be...
Received the Wrong Item
If you received the wrong item, please take some pictures of the unit, and refuse delivery or return to sender. Once the item has...
If you received the wrong item, please take some pictures of the unit, and refuse delivery...
If you received the wrong item, please take some pictures of the unit, and refuse delivery or return to sender. Once the item has transited back to our warehouse, we...
Returns and Exchanges
Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your purchase. Please review our return policy below: Eligibility:...
Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your...
Thank you for shopping at TMG Industrial. We want to ensure your complete satisfaction with your purchase. Please review our return policy below: Eligibility: Returns are eligible within 30 days...
Damaged Items
If your item was damaged during delivery, please take some pictures of the damaged unit, and refuse delivery or return to sender. Once the...
If your item was damaged during delivery, please take some pictures of the damaged unit, and...
If your item was damaged during delivery, please take some pictures of the damaged unit, and refuse delivery or return to sender. Once the item has transited back to our...
Cancel Your Order
Need to cancel your order? No problem, we get it, sometimes things happen. If your order has already shipped and you have an active...
Need to cancel your order? No problem, we get it, sometimes things happen. If your order...
Need to cancel your order? No problem, we get it, sometimes things happen. If your order has already shipped and you have an active tracking number, you will not be...