Protect your order from loss, damage, or theft during shipping.
✓ Premium Shipping Protection (PSP) is an optional service available at checkout that provides additional coverage during the shipping process.
✓ It safeguards your order against potential issues such as loss, theft, or damage that may occur in transit.
✓ This service is offered for an additional fee and gives customers peace of mind knowing their purchase is protected.
✓ Customers who do not wish to include this service may opt out by unchecking the option at the right-hand side.
✓ Claims must be submitted within 7 days of the delivery date.
Learn more
If you choose not to add PSP, your order will still be shipped securely using TMG Industrial’s standard shipping process. However, in the event of loss, theft, or damage during transit, you will be responsible for recording your incident on the shipping documents at the time of delivery. TMG Industrial will initiate the investigation on your behalf, but these claims are subject to the carrier’s terms, conditions, and liability limits, which very often require lengthy and complex procedures.
To file a claim, please email cs@tmgindustrial.com — our team will respond within 24 hours.
For more information, please refer to Premium Shipping Protection
Orders cancelled prior to shipping will be subject to a standard 3% credit card payment processing fee. Orders cancelled after shipping are subject to a standard 15% restocking fee to recoup freight costs. Delivery to PO boxes not available.
All orders will be verified by our Shipping Department for address and payment confirmation before delivery.
Your cart is empty